Contact Us
At Citizens Advice Essex, we're here to help you navigate challenges related to energy bills, housing, debt, and more. Reaching out is the first step toward finding a solution.
Speak to an Adviser
The quickest and most effective way to get assistance is by speaking directly with one of our trained advisers.
Call us on: 0808 189 6550
Free from landlines and mobiles
Available Monday to Friday, 9am–5pm
No referral needed — just call, and we'll guide you through your options
During your call, we'll ask a few questions to understand your situation and connect you with the appropriate support.
Prefer Not to Call?
If calling isn't convenient, you can self-refer by completing our secure online form.
After submitting the form, one of our advisers will review your information and get in touch. Please allow up to 2 working days for a response. For urgent matters, we recommend calling us directly.
Email Us
For non-urgent inquiries, you can email us at:
energyadvice@citizensadviceessex.org.uk
Please note that response times may vary, and for immediate assistance, calling is preferred.